ourastore Platform Privacy Notice

This page describes what we collect when you use ourastore and how we keep that data protected. We at ourastore collect personal information only to verify your identity, process your deposits and withdrawals, prevent fraud, and comply with local law. We do not sell your data to third parties, and we do not use your information for marketing without your consent.

Our ourastore platform processes data on encrypted servers. When you register, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or request a withdrawal, we record those transactions securely. Your account balance, game history, and personal details are visible only to you and our compliance team—never to external parties unless required by law.

We understand that privacy matters. This notice explains what information we collect, how we use it, who may access it, and what rights you have. If you have questions about how we handle your data on ourastore, our support team can help clarify.

What Data We Collect on ourastore

We collect information in two categories: data you provide directly, and data we collect automatically. When you register on ourastore, we ask for your email address, full name, date of birth, and contact details. We require KYC verification—you upload a government-issued identity document and proof of current residence. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations.

When you deposit funds on ourastore, we record the payment method, amount, timestamp, and confirmation status. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation from those payment processors. If you use a bank virtual account (e-wallet, mobile banking, local payment, online payment), we receive transfer details from your bank. We store all transaction records on ourastore for audit and dispute resolution.

We collect automatic data when you use ourastore. This includes your device type (Android or iOS), browser version, IP address, and session duration. We use this information to detect fraud, prevent unauthorized access, and improve platform performance. We do not track your location beyond what your IP address reveals, and we do not access your phone's camera, microphone, or contacts.

Our ourastore platform generates game history records—which games you played, when, and your results. We store this data to calculate your account balance, resolve disputes, and comply with regulatory requirements. Your game history is private and visible only to you and our compliance team.

How We Use Your Data on ourastore

We use your personal information on ourastore for specific purposes: account verification, payment processing, fraud prevention, and legal compliance. We verify your identity through KYC documents to ensure you are who you claim to be and to prevent money laundering. We process your deposits and withdrawals using the payment information you provide. We monitor your account for suspicious activity—unusual withdrawal patterns, rapid deposits and withdrawals, or access from multiple locations—to protect your account and our platform.

We may share your data with third-party processors who help us operate ourastore. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank), identity verification services, and fraud-detection providers. We require all third parties to sign data-protection agreements and to use your information only for the purposes we specify. We do not allow them to sell or share your data.

We at ourastore believe that your personal data belongs to you. We protect it, we do not sell it, and we use it only for the services you request.

Our ourastore servers may sit outside your jurisdiction. We store data in secure data centers with encryption and access controls. If local law requires us to disclose your information to government authorities, we will do so only with a valid legal order. We will notify you of such requests when legally permitted to do so.

We retain your data on ourastore for as long as your account is active, plus a standard retention period for regulatory compliance. If you close your account, we delete your personal information after the retention period expires, except where law requires us to keep records. Your transaction history may be retained longer for audit purposes.

Your Rights on ourastore

You have the right to access your personal data on ourastore. You can view your account details, transaction history, and KYC documents through your account settings. You have the right to correct inaccurate information—if your name or address is wrong, contact our support team and we will update it. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain uses of your data, such as marketing communications.

To exercise any of these rights on ourastore, contact our support team with your request. We will respond within a standard timeframe. If you are not satisfied with our response, you may escalate your complaint through our formal process or contact your local data-protection authority.

• We collect only the information necessary to operate ourastore and comply with law.
• We encrypt all data and store it securely on protected servers.
• We do not sell your data to third parties or use it for marketing without consent.
• We share data with payment processors and fraud-detection services only as needed.
• You can access, correct, or request deletion of your data on ourastore anytime.
• We retain data only as long as necessary for account operation and legal compliance.

Our ourastore privacy policy applies to all users across Jakarta, Surabaya, Bandung, Medan, and other regions where we operate. We comply with local data-protection laws in each jurisdiction. If you have privacy concerns specific to your region, our support team can explain how local law affects your data on ourastore.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. We notify all ourastore users of material changes via email and through your account. Your continued use of ourastore after such changes constitutes acceptance of the updated notice.