ourastoreLegal Notice

We at ourastore operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. Our legal notice sets out the terms under which we provide access to our platform, the responsibilities of users, and the jurisdictional limits of our service. Before opening an account on ourastore, you must verify that access is legal in your region and that you comply with all applicable local laws.

Our ourastore platform does not offer services in jurisdictions where online wagering is prohibited by local law. We do not claim to be licensed in any specific country, nor do we represent that our service is authorized by any particular government. Users are responsible for verifying that their access and use of ourastore comply with the laws of their own jurisdiction.

This notice explains our service availability, user eligibility, data handling, and how to contact us with legal inquiries. We encourage all users to read this notice carefully and to seek local legal advice if they are uncertain about the legality of accessing ourastore in their region.

Service Availability and Jurisdiction

We at ourastore provide our services only where local law permits. Our platform is not available in jurisdictions where online gaming, sports betting, or live-dealer games are prohibited. We do not offer our services in jurisdictions where online wagering is prohibited by local law. If you attempt to access ourastore from a restricted jurisdiction, your access may be blocked automatically.

Our ourastore platform operates under the principle that users are responsible for verifying the legality of access in their own region. We do not provide legal advice, and we do not warrant that access to ourastore is legal in your jurisdiction. If you are uncertain whether you can legally access our platform, consult local authorities or a legal professional before opening an account.

We at ourastore may update our service availability at any time. If we determine that a jurisdiction has changed its legal status regarding online gaming, we may restrict or terminate access from that region. We will notify affected users via email and through our platform when such changes occur.

Note: We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

User Eligibility and Account Responsibility

To open an account on ourastore, you must be of legal age in your jurisdiction and must not be prohibited by local law from accessing online gaming services. We require KYC verification—you must provide a government-issued identity document and proof of current residence. We use this information to verify your identity and to comply with anti-money-laundering regulations.

You are responsible for maintaining the confidentiality of your ourastore account credentials. You are responsible for all activity that occurs under your account, whether authorized by you or not. If you suspect unauthorized access to your ourastore account, contact our support team immediately. We will investigate and take appropriate action to secure your account.

We at ourastore reserve the right to suspend or terminate your account if we determine that you are accessing our platform from a restricted jurisdiction, if you violate our terms of service, or if you engage in fraudulent activity. We will notify you of account suspension or termination and will explain the reason where legally permitted to do so.

We at ourastore operate transparently: our services are available only where local law permits, and users are responsible for verifying their own legal compliance.

ourastore legal team

Payment Methods and Financial Responsibility

We at ourastore accept deposits through multiple payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). You are responsible for ensuring that your payment method is legitimate and that you have the legal right to use it. We do not accept payments from third parties or from accounts that do not match your registered name on ourastore.

All deposits and withdrawals on ourastore are subject to review for fraud prevention and regulatory compliance. We may request additional verification before processing a withdrawal. We do not guarantee fixed processing timelines, though we aim to process requests within standard windows. Your ourastore account balance is your responsibility—we do not provide refunds for deposits made in error or for losses incurred during gameplay.

Data Protection and Privacy

We at ourastore collect and process personal data in accordance with our privacy policy. Your data is encrypted and stored securely. We do not sell your personal information to third parties. We may share your data with payment processors, fraud-detection services, and regulatory authorities only as required by law. For full details on how we handle your data, see our privacy policy

Our ourastore servers may be located outside your jurisdiction. By using our platform, you consent to the transfer and processing of your data in locations outside your country. We maintain standard security practices to protect your information, but we do not guarantee absolute security.

Limitation of Liability

We at ourastore provide our platform on an "as is" basis. We do not warrant that our service will be uninterrupted, error-free, or free from viruses or malicious code. We do not warrant that any game results are accurate or that any odds are correct. We are not liable for losses incurred through gameplay, technical failures, or unauthorized access to your account (except where such liability cannot be excluded by law).

We at ourastore are not responsible for the actions of third-party payment processors, fraud-detection services, or other vendors. We are not responsible for delays in deposit or withdrawal processing caused by your bank or payment provider. We are not responsible for losses incurred if you access ourastore from a jurisdiction where such access is illegal.

Contact for Legal Inquiries

If you have legal questions about ourastore, our service availability, or our compliance practices, contact our support team through in-app chat or email. We maintain support in English for users across Jakarta, Surabaya, Bandung, Medan, and other regions where we operate. We will respond to legal inquiries within a standard timeframe and will provide information to the extent permitted by law.

This legal notice is subject to change at any time. We will notify users of material changes via email and through our platform. Your continued use of ourastore after such changes constitutes acceptance of the updated notice. If you do not agree with our legal terms, you must discontinue use of our platform.

ourastore legal team
Compliance and jurisdiction analyst

We at ourastore maintain this legal notice to ensure all users understand our service availability, their responsibilities, and the jurisdictional limits of our platform. Our practices reflect our commitment to legal compliance and transparency.